**Follow Agency** is a Brisbane-based customer experience agency founded in 2010. The company prides itself on being design-led and focuses on growth marketing, creative design, and technology solutions. They have a decade of achievement in creative leadership with a strong emphasis on the digital space. The agency works with a diverse range of clients, including shopping centers, online retailers, charities, loyalty campaigns, and startups. Their portfolio includes work with well-known brands such as Westfield, Yakima, Guide Dogs, and Baskin Robbins. One of the key differentiators of **Follow Agency** is its deep understanding of business reality and commercial experience, allowing them to create successful and viable products. The company emphasizes creating amazing customer experiences through a small specialist team of senior staff who engage with clients to define goals and deliver objectives. Their expertise spans across industries such as design, digital media, and marketing, catering to both established brands and startups. Although there are no specific details about the headquarters or recent investment, the agency's track record and client portfolio indicate a level of success and competence in delivering effective customer experiences. As a **Venture Capital** firm, investing in an agency like **Follow** that prioritizes customer-centric design and has a strong foothold in digital media and marketing could align with the current market trend of emphasizing customer experience.
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