easiware

easiware is a French SaaS startup founded in 2008 with the slogan "Moins de réclamations, plus de conversations: simplifiez la gestion de vos interactions clients." The company's ambition is to provide a 360° solution for customer-facing staff to help them achieve their goals and demonstrate their talent. easiware collaborates with love brands across various sectors, aiming to enhance their clients' lives through meaningful interactions. The startup's platform offers an all-in-one customer relationship management and personalization solution for service client and service marketing users.

The team, led by Matthieu Bouteiller and Brendan Natral, is described as "(SUR)VITAMINEE," comprising over 50 passionate individuals focused on delivering valuable and serious solutions without taking themselves too seriously.

In December 2021, the company secured a significant €7.00M Private Equity Round investment from Ardian, signaling confidence in its vision and capabilities. With more than 500 esteemed brands, including Galeries Lafayette, NUXE, Meetic, and SNCF, leveraging easiware's platform to enhance customer interactions, the company has established itself as a dependable partner for customer-centric organizations.