Dorris Consulting International

Dorris Consulting International (DCI) is a woman-owned small business founded in 2014 that specializes in leveraging 30-plus years of government and private experience in information technology, acquisition, digital government services, and leadership. The company's slogan, "DCI connects the dots between citizen's needs, expectations and how the government delivers services," encapsulates its core mission. DCI focuses on supporting companies specializing in all aspects of customer experience (CX), including strategic consulting, contact centers, and communications and media. The company provides a range of services, including the creation of a government and industry CX Community of Interest (CoI), sharing knowledge and experience between governments and industries, and fostering networks of CX, IT, and Digital Services officials government-wide. One of DCI's key initiatives is the Service to the Citizen Awards Program, which recognizes champions of change who demonstrate excellence in the delivery of services that impact the public’s lives. This program serves as a platform to highlight and celebrate individuals and organizations that excel in service delivery. Additionally, DCI organizes government and industry roundtables to address pertinent CX challenges and issues, facilitating the diffusion and application of CX knowledge across different sectors. While the specific investment details of DCI are not available at this time, the company's unique positioning as a connector between citizens' needs and government services, alongside its commitment to promoting excellence in service delivery, presents an intriguing opportunity for potential investors. Operating from the United States, DCI demonstrates a valuable blend of expertise in government operations and customer experience, positioning itself as an entity with the potential to drive meaningful change in the public service domain.