DialMyApp

DialMyApp is an innovative digital transformation platform that offers a mobile cloud-based solution to convert contact center calls into digital journeys. The platform aims to improve digital engagement, reduce costs, and increase revenue for businesses across various industries including Telecom, Insurance, Utilities, Government, and more. With over 37,000,000 users since April 2014 and serving more than 150 companies, DialMyApp has proven successful in diverting 27% to 49% of callers to digital channels, thereby reducing wait times and enhancing call center efficiencies. For businesses, DialMyApp offers support for Digital Transformation, enabling companies to significantly reduce their call-to-serve cost, enhance customer satisfaction, and improve KPIs in the call center. The platform is rapidly deployed with minimal integration, providing businesses with a unique market differentiator. As for consumers, DialMyApp offers the convenience of installing the application once to continue dialing favorite business phone numbers through their smartphone's native dialer, without the need to install multiple mobile apps for different businesses. Based in the United States, DialMyApp presents an intriguing opportunity for venture capital investment, given its demonstrated success in the digital transformation space and its potential for further growth and expansion.