DialDesk

DialDesk is India’s first all-inclusive customer support solution for brand conscious businesses. Founded in 2008, DialDesk aims to provide high-quality and cost-effective customer support solutions to businesses. This innovative startup offers a unique "Pay as you Go" customer service solution, which integrates IVR, Dialer, 24/7/365 Human Support, Omnichannel deployment, and an AI-driven environment. Hosted on the cloud, DialDesk ensures maximum reliability and accessibility from anywhere and anytime, with a focus on keeping clients' data safe on remote servers. Dialdesk stands out from its competitors with a strong emphasis on customer experience. It drives complete "customer lifecycle management" for clients, with a focus on delivering exceptional customer experience, particularly for SMEs and SMBs involved in product-based businesses. Their vision is for all businesses to deliver a world-class CX, while their mission is to help businesses have complete control over their sales, marketing, and customer experience functions through world-class CRM and automation widgets, ultimately resulting in increased sales, cost reduction, and customer satisfaction. The company operates in the Messaging and Telecommunications sector and aims to revolutionize customer support for brand-conscious businesses. As of now, no information is available regarding their last investment or investors.