Desk360 is a SaaS startup founded in 2020 and headquartered in Turkey. The company's slogan "Quick, affordable WhatsApp Business API setup - just 4 steps!" highlights its primary focus on providing a seamless onboarding experience. Desk360 offers a powerful customer engagement platform tailored for businesses seeking to enhance their communication through WhatsApp. The platform enables crucial functions such as customer service, sales, and support by integrating with CRM systems, template messages, enabling multi-agent support, and leveraging the official WhatsApp Business API.
Notably, Desk360 is yet to announce its last investment and the involved investors. Despite the relatively recent establishment, the company shows promise in addressing the growing demand for efficient customer communication solutions, particularly via popular messaging platforms. As the market continues to emphasize customer-centric engagement, Desk360's offering aligns with the evolving needs of businesses seeking to streamline their interactions with customers.
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