**Deep Talk** is a **France**-based startup founded in **2020** that focuses on utilizing artificial intelligence in customer experience analysis. The company's slogan "Building Autonomous CX analysts. The best customer experience needs data & analytics" highlights its dedication to leveraging data and analytics to enhance customer experience. The startup employs AI to interpret interactions from various communication channels in real-time, thereby enabling companies to gain valuable insights and take prompt actions.
Deep Talk's approach involves utilizing advanced machine learning techniques to convert text into actionable data. Their unique proposition lies in democratizing access to this technology through a no-code platform, making it more accessible to a broader audience. The company collaborates with customer experience, customer success, and analytics teams, catering to the specific needs of businesses and assisting them in better understanding and engaging with their customers to improve their overall services.
In **January 2021**, Deep Talk secured a **$100.00K Pre Seed Round investment**. Although the current investor for this round remains undisclosed, the infusion of capital is indicative of the market's interest in the potential of the startup's AI and machine learning-driven solutions for transforming customer experience analysis.
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