DataSphera

General Information

Company Name

DataSphera

Founded Year

2020

Location (Offices)

Tunisia +1

Founders / Decision Makers

Number of Employees

Industries

AI, Information Technology, SaaS +1

Funding Stage

Seed

Social Media

DataSphera - Company Profile

DataSphera develops Exacctly, the AI-Powered Cloud-Based Platform that empowers customer support teams to redefine productivity and delight customers. Exacctly uses NLP and AI algorithms to classify and route support tickets to the right agent. Exacctly leverages the team knowledge base and the ticketing log to suggest the most suitable replies so that agents can respond in a breeze.

Taxonomy: AI-powered customer support, NLP, Customer messaging platform, Customer support automation, Conversational intelligence, Live chat, Artificial intelligence, Customer satisfaction, No-code chatbots, Retail chatbots, E-commerce chatbots, Education chatbots, E-gov chatbots