Cyara

Cyara's AI-Powered CX Transformation Platform Helps Businesses Evolve to Meet Customers' Expectations

General Information
Company Name
Cyara
Founded Year
2006
Location (Offices)
Redwood City, United States +7
Founders / Decision Makers
Number of Employees
360
Industries
Enterprise Software, SaaS
Funding Stage
Private Equity
Social Media

Cyara - Company Profile

Cyara is an enterprise software and SaaS company founded in 2006, headquartered in the United States. The company's AI-Led CX Transformation Platform aims to revolutionize the way businesses optimize their customer experiences. By leveraging AI, Cyara empowers enterprises to deliver flawless interactions across various customer touchpoints, including voice, video, digital, and chatbot experiences. Through continuous innovation, Cyara helps businesses improve customer journeys while simultaneously reducing costs and minimizing risks. The latest milestone for Cyara occurred on 31st January 2022, with a significant $350.00M Private Equity Round investment led by K1 Investment Management. This infusion of capital underpins the confidence of investors in Cyara's potential for growth and innovation. The company boasts an impressive 96% customer retention rate and a world-class Net Promoter Score (NPS), demonstrating the trust placed in Cyara by leading global brands. This trust is a reflection of the company's commitment to delivering customer smiles at scale. In summary, Cyara represents a compelling proposition for investors due to its strong track record, innovative technology, and the recent significant investment. The company's commitment to customer centricity and results-driven approach positions it as a promising player in the CX transformation space. For more information, visit cyara.com.

Taxonomy: AI-powered customer experience, CX transformation, Customer journey optimization, Voice interactions, Video interactions, Digital interactions, Chatbot experiences, Enterprise solutions, Customer retention, Net Promoter Score, Innovation in CX, Cost reduction, Risk minimization, Global brands, Customer satisfaction

Funding Rounds & Investors of Cyara (2)

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Funding Stage Amount No. Investors Investors Date
Private Equity Round $350.00M 1 31 Jan 2022
Series A $25.00M 2 30 Mar 2016

Latest News of Cyara

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No recent news or press coverage available for Cyara.

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