Customer Thermometer

Customer Thermometer is a UK-based customer satisfaction survey platform founded in 2010. Its slogan, "1-click email surveys customers love," reflects its commitment to providing seamless and efficient feedback solutions. The company offers a unique approach to gathering customer insights, allowing them to answer surveys directly from their inbox, leading to industry-leading response rates. Customer Thermometer also stands out for its ability to integrate with various software tools, enabling real-time feedback collection on multiple platforms including Zendesk, ServiceNow, Kaseya, and Salesforce. The platform's accolades, including the Queen's Award for Enterprise for International Trade in 2019 and the Gold Stevie Award for Customer Service in the same year, underscore its success and recognition in the industry. Customer Thermometer's focus on user-friendly and real-time feedback solutions positions it as a promising player in the Analytics and SaaS sectors. As a potential investment opportunity, its innovative approach and track record of success make it an intriguing prospect for venture capital firms seeking promising SaaS ventures with a strong international presence.