Contexta360

Contexta360 is an AI-powered speech analytics and quality management solution, aiming to provide affordable and easy-to-use services. Founded in 2016 and based in The Netherlands, the company recently received a €1.00M Seed Round investment on 20 April 2019 from VentureBuilders Capital. Contexta360 utilizes machine learning and artificial intelligence to extract valuable insights from voice calls, offering a rich source of actionable information. By employing their API, organizations can analyze customer interactions with big data methods, categorize calls, track important topics, and monitor customer satisfaction trends, all without manual intervention. This allows management to focus on coaching and motivating sales and service teams, driving improvements in performance and customer satisfaction. The company's association with VentureBuilders, a successful startup accelerator, adds credibility to their venture.