Contact Cubed is a SaaS platform revolutionizing call center optimization. Their proprietary Speech & Voice Analytics platform offers a comprehensive solution for call analysis, providing answers to key operational questions. This includes historical analytics, diagnostic modeling, prescriptive modeling, and predictive modeling. Established in 2017, the company is headquartered in the United States with a focus on the Information Technology sector. Their cutting-edge features include seamless integration, industry-specific A.I., fully customizable system alerts, two-way API capabilities, unlimited call and screen recording, as well as customizable call scoring rubrics. The platform's user-friendly interface ensures easy data consumption with actionable reporting and dashboards. Contact Cubed's innovative approach, offering best-in-class accuracy and unlimited insight models, presents an attractive investment opportunity. With its potential to transform call center operations, Contact Cubed is poised to make a significant impact on the industry. As the company continues to evolve and attract interest, it remains a promising prospect for venture capitalists seeking to invest in groundbreaking technological solutions.
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