Consilium Software is a Singapore-based SaaS startup founded in 2007, with a strong focus on enhancing digital customer interaction experiences. The company has established a notable presence, with subsidiaries and branch offices in India (New Delhi), Malaysia (Kuala Lumpur), Taiwan (Taipei City), Indonesia (Jakarta), Thailand (Bangkok), Australia (Melbourne), and Canada (Toronto). The company raised its Series A funding at 21 July 2010 from Jafco Ventures, supported by the Singapore Economic Development Board (EDB). Consilium Software has fostered technology alliances with industry leaders such as Cisco, Salesforce, Amazon, and Oracle.
Consilium Software's flagship product, Uni™ digital customer engagement platform, has been instrumental in connecting employees with customers across 110+ countries, serving over 1,000 companies. Their cloud-based and on-premise software facilitates 3 billion-plus interactions annually, simplifying the management of voice, video, and digital channels. The company specializes in developing enterprise software for unified communications (UC) and contact centers, aiming to power transformative Customer Experience Management (CEM).
What sets Consilium apart is its leadership team, comprising individuals who have been at the forefront of differentiated customer experiences for 30 continuous years. This wealth of experience has positioned the company as a significant player in the digital customer interaction space, making it an intriguing investment opportunity for venture capitalists.
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