Cliezen

Cliezen is a B2B Client Experience platform headquartered in Iceland and was founded in 2021. The company's mission is reflected in its slogan, "Continuous Client Feedback|Insights|Improvements." Cliezen offers a proprietary dynamic feedback methodology that leverages AI and machine learning to capture real-time customer experience with remarkable response rates. The platform collects and analyzes data from key clients and similar companies to identify client experience gaps and potential negative business impacts. One of Cliezen's standout features is its ability to empower Customer Success agents, Account Managers, Sales Directors, and other users to uncover client dissatisfaction and generate automated actions to prevent churn. Additionally, the Scalable Personalization feature automates routine CX and CS tasks, allowing users to focus on more meaningful work, delivering up to 10x more productivity. The company recently received a $200.00K Pre Seed Round investment on 27 November 2023 from TinySeed. Cliezen operates in the B2B, Information Technology, and SaaS industries and is positioned to make a significant impact in the customer experience and client retention space.