Clientes Incógnito

Clientes Incógnito is a Spanish startup founded in 1995 focused on providing a genuine service experience for customers. The company's slogan, "La Experiencia de servicio real vivida por tus clientes", reflects its commitment to helping businesses deliver excellent customer experiences. The company's method, Incógnito®, co-creates, develops, and implements the desired level of Customer Experience. Clientes Incógnito offers various services including Mystery Shopper audits, Customer Experience training, HR workshops, and CX consulting and coaching. The company's approach involves a thorough diagnosis of the client's current customer experience, redesigning the customer journey, defining touchpoints, creating operational manuals, and providing training to enhance staff's customer service skills. This holistic process aims to increase sales through customer loyalty, improve process compliance, provide reliable information for strategic decision-making, and differentiate the client's business within their sector. Clientes Incógnito collaborates with professionals and business owners who prioritize customer experience improvement, irrespective of their company size or location. The startup offers its services to businesses globally, regardless of whether they operate physically or online. Currently, there is no publicly available information regarding the last investment or investors involved with Clientes Incógnito. The company's intention for future funding and strategic partnerships could lead to potential opportunities for venture capital investors interested in the customer experience and service industry.