CFI Group

General Information

Company Name

CFI Group

Founded Year

1988

Location (Offices)

Ann Arbor, United States +1

Founders / Decision Makers

Number of Employees

129

Industries

Analytics, Information Technology, Marketing

Funding Stage

Social Media

CFI Group - Company Profile

The CFI Group is a company that specializes in measuring customer, citizen, and employee satisfaction using its patented American Customer Satisfaction Index methodology. Established in 1988, the company has been providing customer experience measurement and business insights from its headquarters in Ann Arbor, Michigan, along with a global network of offices. As the founding partner of the American Customer Satisfaction Index (ACSI®), CFI Group holds the exclusive license to apply customized ACSI methodology in both the private and public sectors within the United States.

CFI Group's expertise lies in utilizing patented technology and top research experts to uncover the business drivers and financial impact of customer experience. The company operates within the industries of Analytics, Information Technology, and Marketing.

As of now, there is no publicly available information on the last investment or the investors involved in CFI Group.

Taxonomy: Customer Experience Management, Customer Satisfaction Measurement, Customer Experience Analytics, Business Insights, Financial Impact Analysis, Predictive Analytics, Technology Platform, Global Offices, Research Experts, Public Sector Solutions, Private Sector Solutions, ACSI Methodology, Ann Arbor Headquarters, Global Presence, Patented Technology