Centrical
We believe the frontline employee experience has the power to transform your business
We believe the frontline employee experience has the power to transform your business
Centrical is an AI-powered employee Performance eXperience platform that aims to enhance customer experiences for leading global brands through frontline agent success and growth. The platform offers a unified employee experience featuring real-time performance management, adaptive microlearning, AI-powered coaching, quality management, and VoE, all delivered through a gamified solution. This approach helps organizations improve productivity and sales, while also reducing costs, lowering attrition, and increasing customer satisfaction.
The company was founded in 2013 and currently serves customers in 150 countries across 40 different languages. With offices in New York, Tel-Aviv, and London, Centrical's client base includes renowned multinational enterprises such as Microsoft, Teleperformance, Synchrony Financial, and more.
Centrical's latest achievement includes a $32.00M Series C investment received on 10th March 2021. Notable investors in this funding round include 2B Angels, C4 Ventures, Citi Ventures, Jerusalem Venture Partners, Aleph, Intel Capital, CEIIF, La Maison Compagnie d'Investissement.
In summary, Centrical is successfully positioning itself as a key player in the Enterprise Software and SaaS industries, backed by strong investor support and a global footprint.
| Funding Stage | Amount | No. Investors | Investors | Date |
|---|---|---|---|---|
| Series C | $32.00M | 8 |
|
10 Mar 2021 |
| Series C | $13.00M | 2 |
|
01 Apr 2019 |
| Series B | $11.00M | - | 01 Dec 2017 | |
| Series A | $7.00M | - | 05 May 2016 | |
| Seed Round | $3.00M | - | 31 Jan 2014 |
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