CDC Software

CDC Software is the leading provider of cloud-based integration solutions that empower companies to create real-time, events-based links between their telephony systems and their CRM and other mission-critical systems. With a focus on contact centers and out-of-the-box support for telephony systems from Cisco, Avaya, Asterisk, Broadsoft, Vonage Business and more, as well as top customer service tools like Zendesk and Freshdesk, the CDC solution delivers key information (CTI) – like caller name, location and history – to agents before they can even say hello. The results? Faster service calls, fewer follow-ups, happier customers, and increased profitability. Headquartered in Bloomsburg, Pennsylvania, CDC Software is transforming telephony to CRM integration for leading companies across all key segments including retail, entertainment, financial, utility, travel, and telecommunications industries since 2014. The company received a Seed Round investment on 01 June 2015 led by Ben Franklin Technology Partners of Northeastern Pennsylvania. CDC Software operates in the Enterprise Software industry and is based in the United States. With its innovative approach and success in enhancing customer service and operational efficiency, CDC Software presents a promising opportunity for investors looking to capitalize on the growing demand for advanced integration solutions in the enterprise sector.