CCR GROUP

CCR GROUP

CCR Group, a Gold Genesys and Microsoft partner, offers state-of-the-art technology solutions and services globally for contact centers. Established in 2011, CCR's mission is to provide customers with top-notch solutions using advanced technology and qualified human resources in the call center and voice solutions area through consultancy, development, and implementation services.

Specializing in the Genesys platform, CCR provides complete business solutions for contact centers. The Dynamic Managed Services (DMS) service model, customized to customer needs, ensures end-to-end solutions with a zero-problem policy, complementing in-house staff. Their offerings include Genesys Engage, PureConnect, and Genesys Cloud platform, business and technical consultancy, outsourced technical support and project management, technical training, project analysis, design, and management, infrastructure monitoring, custom software development, and 24/7 support and maintenance services for Genesys and Microsoft, as well as integrations with Salesforce and Microsoft CRM.

As a player in the Messaging and Telecommunications industry, CCR Group has established itself as a key player in the global market. Although specific details regarding headquarters, last investment, and investors are not available, CCR Group's innovative solutions and reputable partnerships make it a noteworthy prospect for potential investors seeking opportunities in the contact center technology space.