Causia - Complaints Pro

Causia - Complaints Pro

Causia offers a specialized enterprise software, Complaints Pro, which serves as the first Industry-Specific Complaints, Quality, and Compliance platform powered by Salesforce. The platform ensures 100% compliance to RG 271, providing end-to-end control, visibility, and ongoing efficiency in the Complaints Management process. With 20 years of experience in Complaints Management best practice, Causia Complaints Pro stands as the leading Complaints Management System for the Australian Financial services industry.

Customers favor Causia due to its industry-specific approach, cost-effectiveness, swift implementation, and easy customization without the need for extensive development projects. The platform is tailored to meet the needs of passionate Complaints Managers, emphasizing the importance of their work and their commitment to improving customer service and overall business performance.