Captivated Business Texting

Captivated Business Texting is a game-changing enterprise text platform that allows businesses to engage in real-time conversations with their customers. With a focus on sales, support, business development, scheduling, and marketing conversations, Captivated offers a single platform for managing and keeping track of all interactions. This results in reduced administrative time, better-integrated workflows, enhanced customer engagement, and strengthened customer relationships. The platform's standout feature is its ability to enable customers to communicate with businesses in a similar way to how they interact with friends and family - through text. Moreover, Captivated offers robust capabilities for collecting payments, forms, surveys, reviews, and even job applications via text. It consolidates multiple message channels in one place, including Live Chat on the website, Facebook Messenger, and Google listing. Notably, Captivated can also text-enable existing business phone numbers, providing a seamless communication experience for customers. The company serves various industries, including a HIPAA solution for medical applications, and offers affordable plan options for businesses of any size. Additionally, it boasts a dedicated support team and flexible month-to-month terms. Founded in 2014 and headquartered in the United States, Captivated presents an intriguing investment prospect in the B2B, Information Technology, and Messaging sectors. While specific details about the last investment and the involved investors are currently undisclosed, the company's focus on revolutionizing customer communication sets the stage for potential future growth and market disruption.