Capital Consulting Brasil Cobrança e Contact Center

Capital Consulting Brasil Cobrança e Contact Center is a company founded in 1996 with the purpose of operating in the credit recovery segment. It is based in the city of Rio de Janeiro and offers customized extrajudicial collection services nationwide. Expanding its services, the company is now specialized in custom solutions for Collection and Contact Center Services, catering to mass products or specific niches. With extensive expertise in Technology and Information Security, the company's team is highly experienced in credit recovery and contact center markets, with a management team committed to delivering results. Their focus on quality, operational excellence, and passion for exceeding customer expectations are the key differentiators. The company offers a range of solutions including Collection services such as Phone Contacts, Negotiation Portals, WhatsApp, SMS, Chat, Active URA, Emails, Correspondence Sending, External Collections, and Database Cleansing. In addition, their Contact Center services include PA Rentals, SAC, Help Desk, Telesales, Market Research, Customer Retention, Appointment Scheduling, Registration Update, Promotional Campaigns, and Call Overflow. Capital Consulting's dedication to providing excellent results and quality services with new technologies and solutions is evident through its extensive range of offerings tailored to meet various client needs.