CallFinder

CallFinder Speech Analytics is a leading provider of cloud-based speech analytics and call scoring technology, enabling small and medium-sized businesses to gain 100% visibility into customer-agent interactions. The company’s solution aims to improve agent performance, automate quality monitoring, and enhance customer experience across various sectors including retail & wholesale, healthcare, travel, finance and banking, collections, insurance, manufacturing, utilities, education, and more. CallFinder differentiates itself through features such as management visibility into 100% of agent/member conversations, immediate identification of non-compliant agents, and usage-based pricing. With its easy-to-use Software as a Service (SaaS) solution and expert ongoing client support, the company provides a comprehensive platform for businesses to extract vital intelligence from customer interactions, improve compliance rates, call handling operations, agent performance, and drive revenue-generating call outcomes. Originating from United States, CallFinder is a division of 800 Response Marketing LLC, a well-established provider of communications solutions with a foundation dating back to 1990. The parent company has a strong track record in enabling businesses to optimize advertising response rates through specialized telecommunications services and real-time analytics tools. Currently, there is no publicly available information regarding the last investment and involved investors.