Call the Car

Call the Car is a non-emergency medical transportation brokerage, aiming to revolutionize non-emergency medical transportation services to make it accessible to all individuals, regardless of their healthcare plan eligibility. Founded in 2010 by CEO Michelle Tyson, MD, the organization identified and addressed a gap in California's healthcare delivery, ensuring that vulnerable patients have access to critical medical appointments and community services. The company operates at the intersection of a software firm, a broker model, and an owner-operated fleet business, offering clients comprehensive transportation options. Call the Car's approach emphasizes value-driven solutions, asserting the importance of coordinating with the communities they serve to provide compassionate and high-quality services. The Case Monitoring Team keeps members' case managers, doctors, and nurses updated on patient status, ensuring a coordinated approach to care. Additionally, the Facility Outreach team actively gathers feedback from partner facilities to address population health needs. Leveraging partnerships with local transportation subcontractors ensures reliable transportation, while collaborations with industry giants such as Lyft and Uber enable members to conveniently schedule/request rides. Call the Car also engages with health plan provider partners, offering transparency on their website and maintaining a strong social media presence, reflecting a focus on community engagement. In the absence of specific information regarding the company's headquarters, last investment, and involved investors, Call the Car's commitment to addressing accessibility challenges in non-emergency medical transportation renders it an intriguing prospect for potential investment.