Call Experts

Call Experts is a family-owned call center established in 1982, providing telecommunication and office-based services to various industries. With a customer-centric approach, the company has achieved remarkable growth, expanding from one office in Charleston, S.C. to three offices along the East Coast with over 200 employees. Over the last three years, Call Experts has experienced a growth rate exceeding 129%. The company offers comprehensive call management, overflow call management, answering services, and help desk solutions, tailored to meet the clients' needs with a focus on affordability and efficiency. Call Experts emphasizes continuous training and quality assurance for its agents, ensuring that they are equipped with problem-solving skills and high customer service standards. The company fosters a supportive work environment and prioritizes internal advancement, seeking to promote staff from within. The team is renowned for its value orientation, organizational proficiency, and commitment to excellence. Empowering a sense of community both within the company and with clients, Call Experts maintains a culture that values kindness and professionalism. With a track record of enduring customer relationships, the company is positioned for further expansion and success in the Information Technology industry.