C-Xcel

C-Xcel

C-Xcel is a customer experience advisory firm aimed at helping B2C businesses achieve greater success through strategic customer centricity. The company offers expertise in various B2C domains such as FMCG, media, personal care, consumer devices, and insurance, providing solutions in business strategy, marketing, brand, digital transformation, data analytics, and CX. Their customer-centric approach brings the end consumer perspective into business decisions, aiding organizations in becoming more customer-centric. With a focus on customer success, C-Xcel assists in re-aligning people, processes, and technology to fulfill organizational objectives. The company provides 360-degree customer experience solutions and advisory services, covering aspects such as CX benchmarking, strategy, VOC programs, organization culture, design thinking, journey mapping, digital transformation, and CX analytics. They also navigate clients through five stages of CX maturity to develop a comprehensive customer experience ecosystem aligned with the company's vision and values.

C-Xcel is headquartered in India and was founded in 2021. The company is currently seeking passionate consultants to join their highly experienced small team. Additionally, businesses can book a consultation to explore how C-Xcel can help unlock their true potential.