BPM Consulting SAS / Collaborative experiences between you and your customers.

BPM Consulting SAS is a Colombian company with over 19 years of experience in providing Contact Center and BPO services, IT Outsourcing, Payment Gateway, and Electronic Invoicing. Their electronic invoicing and payroll service includes proprietary software that complies with DIAN requirements and regulations. With additional service modules like Document Support, Document Reception, POS Invoice, and Health Sector Invoice, the company has established a significant presence in the public sector, offering face-to-face and remote Citizen Attention services. In the private sector, BPM Consulting SAS specializes in IT Outsourcing services, including IT Help Desk Management, Specialized On-Site Technical Support, IT Infrastructure Administration, and Service Management. The company prides itself on leveraging state-of-the-art IT and telecommunications technologies to deliver high-quality customer loyalty services, such as Inbound Call Management, Outbound Call Generation, CRM, and Online Reporting. As a testament to their commitment to quality, BPM Consulting SAS holds ISO 9001:2015 and ISO 27001:2022 certifications for providing Information Technology Services. They focus on continuous improvement and are dedicated to delivering their services with warmth, respect, professionalism, and effectiveness. The company operates in the Financial Services, Information Technology, Messaging and Telecommunications, and Payments industries. While details about their headquarters and recent investments are not specified, BPM Consulting SAS appears to have carved a niche for itself in the Colombian market, offering a diverse range of services with a strong emphasis on compliance, quality, and customer satisfaction.