Benchmark 365

Helping MSPs scale up on demand 24x7

General Information
Company Name
Benchmark 365
Founded Year
2016
Location (Offices)
Australia +1
Founders / Decision Makers
Number of Employees
11
Industries
-
Funding Stage
-
Social Media

Benchmark 365 - Company Profile

Benchmark 365 is an Australia-based startup that aims to support Managed Service Providers (MSPs) in scaling up their operations 24x7. The company's slogan "Helping MSPs scale up on demand 24x7" reflects its commitment to providing continuous support to MSPs. Benchmark 365 offers a range of services including Helpdesk, NOC, Level 1, 2, and 3 support, enabling MSPs to lower costs, maximize sales, and enhance client satisfaction. The startup's focus on integrating seamlessly with MSPs and their tools underscores its dedication to understanding and addressing the unique needs of its clients. Founded in 2016, Benchmark 365 positions itself as a strategic partner for MSPs looking to streamline their operations, maximize margins, and reduce employee overhead. The emphasis on providing support with the same tools used by MSPs showcases the company's commitment to offering relevant, tailored solutions. Although specific details about the startup's last investment and associated investors are not available, Benchmark 365's value proposition lies in enabling MSPs to efficiently manage and grow their businesses. By leveraging the experience and expertise of its team, Benchmark 365 aligns its offerings with the technologies supported by MSPs, demonstrating its operational knowledge and capability. Overall, Benchmark 365's focus on understanding the distinct requirements of MSPs and providing 24x7 support is aimed at empowering MSPs to win more clients and enhance profitability. The startup's commitment to integrating seamlessly with its clients' operations positions it as a potential game-changer in the MSP support industry.

Taxonomy: MSPs, 24x7 support, Helpdesk, NOC, Level 1 support, Level 2 support, Level 3 support, Cost reduction, Margin maximization, Employee overhead reduction, Offshoring, Outsourcing, Whitelabel IT, Scale-up

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