Behavioral Signals
AI Mediated Conversations using Emotion AI. An AI-first approach for Contact Center and Revenue Recovery
AI Mediated Conversations using Emotion AI. An AI-first approach for Contact Center and Revenue Recovery
Behavioral Signals is an AI-powered technology company that specializes in analyzing human behavior from voice data. Founded in 2016 and based in the United States, the company's slogan, "AI Mediated Conversations using Emotion AI," encapsulates its core offerings. Through its AI-Mediated Conversations technology, Behavioral Signals aims to enhance customer experiences by automatically matching each customer with the most suitable agent using voice data and emotion AI. This approach is designed to elevate the overall performance and outcomes of customer interactions to new heights.
The company operates within the AI, Analytics, Big Data, and Machine Learning industries. It most recently secured a Venture Round investment on 30 March 2022, attracting a diverse group of investors, including Barclays, In-Q-Tel, Rogue Venture Partners, Kairos Ventures, Brookstreet Equity Partners LLP, Papapolitis & Papapolitis, Polsinelli, Candesic, Alter Domus, and Lowenstein Sandler.
Behavioral Signals' innovative approach to leveraging AI and emotion AI in contact centers and revenue recovery positions the company for growth and underscores its potential to tap into the expanding market for AI-driven customer interaction solutions.
| Funding Stage | Amount | No. Investors | Investors | Date |
|---|---|---|---|---|
| Venture Round | Unknown | 10 |
|
30 Mar 2022 |
| Series A | $7.00M | - | 23 Dec 2019 |
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