Be Customer Smart

Be Customer Smart is a German startup founded in 2017, with a focus on AI-optimized customer experience management. The company's mission is to assist businesses in prioritizing and realigning their limited resources by quantifying the impact of each operational KPI on financial performance and customer loyalty. Using machine learning, the platform analyzes existing operational data to provide real-time insights, including the impact of customer touchpoints on retention and revenue, identification of improvement areas, optimal KPI tracking, customer churn prediction, and overall revenue risk assessment.

Be Customer Smart's solution offers numerous benefits to businesses, such as full transparency for performance improvement, data-driven decision-making, unbiased coverage of all customers, and resource and time savings. By enabling companies to focus on what matters most to their customers efficiently, the platform aims to drive financial success and customer satisfaction. With its innovative approach to customer experience management, Be Customer Smart presents an attractive opportunity for venture capital investment.