B2X is a leading provider of comprehensive customer care solutions for electronic devices, serving manufacturers, insurance providers, mobile network operators, and retailers on a global scale.
B2X has developed an innovative shared services platform designed for superior customer care solutions. Their Smart Service Platform integrates a global network of highly skilled staff, reliable operational fulfillment partners, and best-in-class service delivery processes. An end-to-end technology platform ensures consistency and quality across all service operations.
They handle backend repairs, parts management, and logistics services while also offering consumer-facing solutions, making their offering a complete end-to-end solution for manufacturers, insurance providers, mobile network operators, and retailers dealing with electronic devices.
B2X supports consumers from the moment they receive a device, through any issues they encounter, and throughout the entire logistics and repair process.
Founded in 2007, B2X operates in the Mobile and Telecom industries. The company received a €6.25M Venture Round investment on March 14, 2018, led by Cipio Partners.
| Funding Stage | Amount | No. Investors | Investors | Date |
|---|---|---|---|---|
| Venture Round | €6.25M | 1 |
|
14 Mar 2018 |
| Private Equity Round | €4.25M | 1 |
|
19 Jul 2017 |
| Venture Round | €6.00M | 1 |
|
20 May 2016 |
| Series C | €1.00M | 2 | TA Capital, Pine Hill Capital | 01 Dec 2015 |
| Series B | $15.00M | 1 |
|
21 Oct 2014 |
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