AXA Mandiri Financial Services is a prominent player in the financial services sector, operating as a joint venture between PT Bank Mandiri (Persero) Tbk and AXA. The company, supervised by the Financial Services Authority (OJK), has established itself as a leader in the bancassurance distribution channel, commanding a 17 percent market share in in-branch distribution and 26.7 percent in telemarketing, as reported in Q3 2017 data from the Association of Indonesian Life Insurance.
With a robust business model encompassing in-branch, telemarketing, and corporate distribution channels, supported by over 2,300 Financial Advisors in more than 1,300 Bank Mandiri branches and 200 Bank Syariah Mandiri branches across Indonesia, AXA Mandiri has also capitalized on the digital landscape for online product sales and customer service. The company has received accolades such as the Top Brand Award in the Life Insurance Company category, Contact Center Service Excellent Award 2017, and the prestigious Indonesia Most Trusted Company 2017.
Established in 2004, AXA Mandiri operates in the realms of Financial Services, Health Care, and Insurance. The company's focus on innovation, distribution channels, and customer service positions it as an attractive investment opportunity for venture capitalists seeking exposure to the thriving Indonesian financial services sector.
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