Awaken Intelligence, a Creovai company

Awaken Intelligence is a UK-based startup specializing in intelligent conversational analytics and dynamic agent guidance. Founded in 2019, the company aims to enhance customer interactions by providing actionable insights derived from the entire customer journey. Their cloud-based software solutions, backed by a £706.63K Equity Crowdfunding investment on 30 October 2022 through Crowdcube, are specifically designed to improve customer experience in contact centers, help desks, and inside sales teams.

Awaken Intelligence prides itself on offering a technically excellent solution developed by seasoned customer service professionals. Their focus on delivering insights that drive positive outcomes sets them apart in the Information Technology industry. With a strong emphasis on leveraging analytics to drive actionable intelligence, Awaken Intelligence is well-positioned to capitalize on the growing demand for advanced customer experience solutions.