Aisera

Aisera is a leading provider of Generative AI Solutions that helps enterprises boost revenue, improve user productivity, lower operating expenses and create magical user experiences. The company's products, including AiseraGPT, AI Copilot, AI Search, and AiseraLLMs, are built on the AI Experience (AIX) platform, serving as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera's solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity. The company's platform with pre-trained domain-specific LLMs are customizable to customer data, providing better accuracy, lower hallucinations, and increased resolution rates across a wide range of industries, including IT, HR, Finance, Sales, Marketing, Customer Service, Life Sciences, Healthcare, Financial Services, and Retail. Aisera also offers action bots and customized AI workflows through a Visual studio to take actions and improve business process automation. The company aims to help organizations unlock human potential to save millions of operations costs, enhance productivity by 80%, and achieve a 75% auto-resolution rate, all while reducing support costs by 80%. Founded in 2017 and headquartered in the United States, Aisera has additional offices in Greece, Canada, and India. The company has received numerous accolades, including being recognized as an IDC MarketScape Leader in Generative AI, Forbes AI50, CNBC Upstart 100 Top Startup, Deloitte Technology Fast 500, Forrester Wave™: Chatbots for IT Leader, Certified Great Place to Work, Data Breakthrough Award, AI Excellence Award, Gartner Cool Vendor, Red Herring Top 100 Global Innovator, CIO Innovation Startup Award, CIO Review Top ITSM Solution, Aragon Research Hot Vendor, TiE50 Startup Award, and Silicon Review 50 Most Admired Companies. Aisera's most recent investment was a $90.00M Series D investment on 03 August 2022. It was led by a group of investors including First Round Capital, Goldman Sachs, Norwest Venture Partners, True Ventures, Webb Investment Network, Menlo Ventures, Sherpalo Ventures, Thoma Bravo, Zoom, and WiL (World Innovation Lab).