AIHelp Support Platform

The best AI chatbot and in-app support platform

General Information
Company Name
AIHelp Support Platform
Founded Year
2014
Location (Offices)
+1
Founders / Decision Makers
Number of Employees
100
Industries
AI, Machine Learning
Funding Stage
-
Social Media

AIHelp Support Platform - Company Profile

AIHelp Support Platform is a global customer support platform founded in 2014 and headquartered in Hong Kong. The company, with more than 80 employees, serves over 12,000 customers in 32 countries and territories. AIHelp provides companies with a comprehensive AI chatbot and in-app support platform designed to enhance customer relationships and satisfaction, making them more robust, personal, and productive. The platform supports over 20 languages and offers a range of customer support functions, including in-app messaging, auto-check forms, push notifications, and more for both mobile and web applications. AIHelp leverages AI and machine learning technologies to provide personalized support and cloud-based analytics for improved customer retention and satisfaction. Its ability to handle and analyze massive amounts of data allows businesses to efficiently address customer issues, ultimately ensuring customer happiness. Links to the company's GitHub, GetApp, Twitter, and Facebook pages are provided for further exploration. With its focus on leveraging AI and machine learning to enhance customer support, AIHelp presents an intriguing opportunity for investors interested in the customer service and AI fields.

Taxonomy: AI customer support platform, In-app support, Machine learning, Customer satisfaction, Cloud-based analytics, Customer relationship management, Messaging operations, Customer engagement, Customer retention, Chatbot technology, Mobile and web support, Artificial intelligence, SaaS solutions, Customer experience enhancement, Multilingual support

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