Ada is a leading customer service automation company, with a mission to make customer service extraordinary for everyone. The Toronto-based startup's AI-powered platform enables companies to effortlessly resolve customer inquiries in any language or channel. Since its founding in 2016, Ada has facilitated over 4 billion automated customer interactions for renowned brands such as Meta, Verizon, AirAsia, Yeti, and Square. The company's innovative approach has attracted significant investment, with a recent $130.00M Series C funding round led by notable investors including Bessemer Venture Partners, FirstMark, Accel, Spark Capital, Version One Ventures, Tiger Global Management, Burst Capital, and Giant Ventures in May 2021. Ada's remarkable growth and diverse client portfolio in AI, Messaging and Telecommunications, SaaS, and Machine Learning industries position it as an attractive prospect for venture capitalists seeking opportunities in the rapidly evolving customer service automation space.
