Simon Vostry

From interaction recording to business intelligence, ZOOM International helps contact centers and back offices to address compliance, service challenges, and create excellent customer experiences. Globally, over 1,400 organizations from multiple verticals, like finance, healthcare, telco, use ZOOM products in their daily operations - voice, screen and video recording, quality management, e-learning, customer surveys, speech analytics, workforce management, and performance analytics. ZOOM International has eleven regional offices: USA, Czech Republic, United Kingdom, Turkey, United Arab Emirates, Russia, Ukraine, Poland, South Africa, Thailand and Australia.